TROY, Mich. (May 16, 2002) — Goodyear-owned retail outlets have been named the “preferred” national service and warranty provider for former Penske Auto Centers L.L.C. customers.
Under the arrangement, more than 800 Goodyear company-owned Gemini and Just Tires outlets are authorized to provide tire and related service warranty work for customers who had patronized the 562 recently closed Penske Auto Center locations. In some cases where a Goodyear company outlet cannot accommodate a Penske customer, a referral will be made to an independent Goodyear dealer, Penske said.
To identify the location of the nearest authorized Goodyear outlet, customers were told to call 1-877-99-PENSKE. Penske customers also can talk with a customer sales representative by calling a toll-free number—(800) 889-5458)—to obtain other information.
Goodyear had been the exclusive supplier of tires to the Penske chain, which shut down operations nationwide April 6 on the heels of soft sales and the lingering economic effects of the events of Sept. 11.