WASHINGTON—Learning more about the Motorist Assurance Program (MAP) is just a mouse click away for technicians, service advisors and managers.
The Washington-based organization has launched, on the Internet, an orientation program that provides training in MAP's standards of service and "Uniform Inspection & Communication Standards."
Individuals simply sign on to the MAP Web site at www.motorist.org and click on a special link to the Internet training program. The participant will then view an audio slide program about MAP, review the written materials—including descriptive examples from the uniform inspection guidelines—then take a 15-question test.
Once the test is completed, the individual will receive a certificate and other recognition in the mail from MAP, which said the program allows users to take the test any number of times within 12 months of their registration.
The Web site has one test for service advisors and managers and a separate test for technicians.
The per-person service fee for the online program and test is $29.95 for unlimited 12-month access.
For more information about the program, contact MAP's Larry Hecker at (202) 712-9042; via e-mail at [email protected]; or access MAP's Web site: www.motorist.org.