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March 15, 1999 01:00 AM

SERVICE NOTEBOOK

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    Raybestos updates installer program McHENRY, Ill.—Raybestos Brakes has updated its Brake and Safety Center program, which provides installers with promotional incentive items designed to support the entire sales and service process.

    Installers who join or renew their membership in the program can choose from three packages, each of which includes items such as a point-of-purchase pedal display, information on proper brake repair, national ad campaigns, a subscription to Raybestos' tech hot line, tech bulletins and the company's end tab program, which has been enhanced to improve accuracy and ease of participation.

    For more information, contact Raybestos Brakes, 4400 Prime Parkway, McHenry, Ill. 60050. Internet: www.raybestos.com.

    Toyota program aids independents

    TORRANCE, Calif.—Toyota Motor Sales U.S.A. is offering assistance to independent repair shops through its Support to Aftermarket Repair (STAR) program.

    The program, operated through participating Toyota dealerships, seeks to disseminate information on proper vehicle repair and promote the use of genuine Toyota parts, which Toyota also believes will improve customer satisfaction.

    To qualify for the STAR program, Toyota dealerships must maintain additional parts inventories, offer twice-daily parts delivery within its trade area, as well as emergency deliveries. They also must have dedicated wholesale phone and fax lines and knowledgeable personnel to answer parts and technical questions.

    Participating independent repair shops receive a bimonthly magazine—STAR News—that includes general and Toyota-specific repair information, as well as the latest factory service bulletins.

    To locate the nearest Toyota STAR dealership, shop owners can call (800) 537-6033.

    In brief...

    Gabriel Ride Control Products Inc., a division of Arvin Industries Inc., has been selected by Midas International Corp. to supply ride control products to more than 2,200 U.S. and Canadian Midas stores.

    Arvin Industries Inc. has reached an agreement, subject to regulatory review, to acquire the Purolator Products automotive filter business from Mark IV Industries Inc. The transaction value of $276 million includes assumption of $6 million in debt. Purolator has sales of about $345 million.

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    Do you have an opinion about this story? Do you have some thoughts you'd like to share with our readers? Tire Business would love to hear from you. Email your letter to Editor Don Detore at [email protected].

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