Non-customers pay for air Hurray for the Yelm, Wash., dealer who wrote in the Dec. 7 issue that he has stopped providing non-customers with free tire inflation.
We removed our outside air dispenser years ago after getting tired of having to coil up the hose following its use by inconsiderate jokers who weren't even customers.
Convenience marts have coin-op air stations, and we also charge strangers $2 for air.
Get wise, guys. Air compressors run $2,000 or more and electricity costs money. The days of freebee air are over.
You don't need those non-spenders in your location.
Lime Rock Tire & Auto Service
Lime Rock, Conn.
TANA training seminars
I would like more information about the Tire Association of North America training seminars mentioned in your Jan. 4 issue.
We are a chain of 128 tire and auto service outlets with corporate headquarters in Sherwood Park, Alberta, Canada.
As the training manager, I am interested in all facets of training for our locations.
Currently, we use TANA's tire service training packages covering passenger and light truck, industrial, agricultural and off-the-road tires.
Our certification program for servicing medium truck tires is administered through the trucking associations of western Canada.
It is the same as the legislated program for wheel installers required by the province of Ontario.
I would like to find out where TANA's seminars will be offered in the western U.S. and how I might make arrangements to attend.
Tirecraft Auto Centers Ltd.
Sherwood Park, Alberta, Canada
Editor's note: We forwarded your request to TANA, which is formulating a schedule for the seminars. The association will contact you as soon as the information is available.
Tire footprint book sought
The cutline accompanying a photograph in your Dec. 7 issue mentioned a book by former Firestone Tire & Rubber Co. tire design engineer Pete McDonald telling how to use tire footprints as evidence in criminal investigations.
Can you provide the name of that book and its publisher?
Michelin Americas Small Tires
Editor's note: Mr. McDonald's book, ``Tire Imprint Evidence,'' (International Standard Book No. 0-8493-9515-1) is published by CRC Press, 2000 Corporate Blvd. N.W., Boca Raton, Fla. 33431-9868 (800) 272-7737. Now in its fourth printing, it is used as a text by the Federal Bureau of Investigation and other law enforcement agencies.
Agency seeks help
I am looking for an individual or company experienced in the production of radio and television commercials for the tire and automotive service industry.
Do you know someone I can contact to purchase such commercials?
Sioux City, Iowa
Editor's note: We have provided Ms. Buelter with a couple of suggestions. Can anyone else help her?