ORLANDO, Fla.—Two organizations that support automotive technician training and certification have joined forces to form a program to certify entities that train working techs. The National Institute for Automotive Service Excellence and the National Automotive Technicians Education Foundation are piloting their Continuing Automotive Service Education certification program, called CASE, which is expected to kick off in January, said Don Dew, the institute's director of special projects.
CASE doesn't specify what training an organization should provide. But it identifies the trainer's process of developing and delivering training and evaluating its effectiveness, he said, in order to give techs and service shop owners advance information about a provider's goals, objectives and qualifications, so they can choose training programs that fit their needs.
To be certified, training providers first fill out an application that serves as a self evaluation. It asks the trainer questions about training goals and objectives, the qualifications of instructors, and its evaluation process. That's followed up by a one-day, on-site visit by the education foundation.
Don Seyfer, CASE committee chairman, who also owns a repair shop, Seyfer Automotive Inc. in Wheat Ridge, Colo., said the certification is necessary because while some training is quite good, ``there is a lot of training out there that's not worth a damn.''