Miraculous recovery: A Motown sports talk radio show host mentioned ``Ernie Irvan, in his first race back since his fatal accident at MIS last summer.*.*.*.''
Whenever you hear some consultant at a tire industry seminar talking about customer service, they always, always seem to insist that dealerships and service shops keep their washrooms pristine-especially the women's room.
Nothing turns off a customer quicker than a dirty restroom, they say. So please take their suggestion to heart.
And while you're at it, you might want to consider the advice of noted therapist Dr. Ruth Westheimer in the new instruction book out called Sex for Dummies.
In it, she suggests a couple clean the bathroom together-in the nude-in order to put the ``fire'' back in their relationship.
Just make sure your customers and employees have gone home for the day.
Lifesytles of the rich. . .
So this is how the ``other half'' lives? At least in Vegas, maybe.
Check out the snazzy ride (see photo) that was featured in the Crown Wire Wheels Co. Inc. booth at the recent Automotive Aftermarket Industry Week shows in Las Vegas. The Norwalk, Calif., company manufactures, restores and repairs custom wheels.
The ostentatious ``set of wheels,'' which began life as a '79 Lincoln Continental, is dubbed the ``Las Vegas'' car. (Any doubts about why it's called ``Sin City''?).
It's basically a gambling casino on wheels, with Keno board on the door panel and roulette wheel in back.
The dashboard's a blackjack table, the passenger side has a craps table, and in the ``trunk'' are two slot machines.
Seat cushions feature a giant ace-of-spades motif.
The car's basic body color is orange, with turquoise in the detailed side panels. The upholstery is hot pink.
Maybe that ``Lifestyles of the rich and famous tire dealer'' seminar held at the AAIW had this in mind, huh?
Ever wonder how comic actor Tim Allen originated the idea for the grunting noise his Tim Taylor character makes on the hit ABC-TV show ``Home Improvement''?
USA Today explained that about 11 years ago the old tool man was doing his stand-up comedy routine before a group of businessmen from Goodyear-and he was, as they say, dying.
In a moment of laughless panic, he growled like he and his brothers used to do when they sat around the dinner table waiting to eat. (Mom must have loved it.)
Mr. Allen-whose talk about tools and how ``men are pigs'' has helped propel him to stardom-said the Goodyear salesmen laughed because they understood how simple men's needs really are.
Yep. Cushy car. Good set of tires. A successful TV show, and a couple million bucks in the bank. Unhhhh.
To air is dangerous
It's an unfortunate commentary on the condition of society today.
Ronnie Rigdon, 53, was shot about 6:30 a.m. Nov. 4 outside a convenience store in Louisville, Ky., while airing up his tires.
According to a news report, two men approached from behind and shot him in the left shoulder with a small-caliber handgun. The victim, who didn't know his assailants, was rushed to University of Louisville Hospital in critical condition. Police said the motive appeared to be robbery, although nothing was taken.
Apparently, good tire maintenance can sometimes be hazardous.
Out of this world service
Addendum to a news brief in the last issue of TIRE BUSINESS:
The story said that during long space flights the astronauts on the space shuttle Columbia have to turn the ship's belly toward the sun in order to warm up the gaseous nitrogen and maintain proper inflation pressure in its landing gear tires before attempting re-entry.
One of our readers, David R. Watt, is a sales rep for Roland's Tire Service Inc., a Cooper-brand tire distributor and retreader based in Fairhaven, Mass.
He muses: ``I wonder who they call for road jobs!''
Why Galaxy Tire, of course, David.