``We are independent tire dealers...are entitled to make a profit on the products we handle. ..We are not there just to provide market share for anyone.''
(talking to tire makers)
``Some of us are threatened by the advent of the mass merchandisers, membership and discount clubs. We feel as though we can't compete. Yet (we) haven't the slightest idea of who their customers are, who our customers are and how to go about capitalizing on our strengths and their weaknesses.''
``Just because a dealership is made up of only one retail outlet doesn't mean it's likely to go out of business.''
NTDRA Exec. V.P.
``If you're not willing to stay open past the traditional hours, in effect you are saying to the mass merchandiser: `Here is 40 percent of my business and you can have it because I'm not even willing to go after it.' ''
Kenneth E. Stone
Iowa State Univ.
``The (Americans with Disabilities Act).*.*.*pot is boiling, and it will keep on boiling until it spills over into every retail tire dealership in the country.''
Jack T. Picton
American Compliance Signage
``I've yet to see a company survive in the North American (tire) market when it starts shrinking capacity.*.*.*. To me, they're selling a very important part of the store.''
Tire industry analyst
(re: Pirelli's exit from the farm tire market)