The magazine has identified 10 auto-service franchise groups among its top 400.
Here's a list of common mistakes technicians make. Check these out and see if you, your techs and your fleet accounts' technicians are guilty of making any of these errors.
Performing simple checks in the presence of doubtful prospective customers may win their trust and then earn their loyalty.
Continental CEO Nikolai Setzer has navigated microchip shortages, global pandemics and electric vehicle revolutions in his first year.
Online sales are growing steadily, although they still trail far behind physical locations according to SEMA's Retail Trends Report.
Trelleborg Wheel Systems has won the Sodexo Employer of the Region 2021 Competition for the Zlín region in Czech Republic.
Industry veteran Mike Lukavsky will become new president of the scrap tire processor.
With 20 locations in Arkansas and Missouri, MFA Oil is among the largest Big O franchisees.
Goodyear has named Ryan Patterson its chief operating and integration officer for Goodyear's Americas, a newly created position in which he will oversee integration in both the Americas and global units.
Bridgestone Americas CEO Paolo Ferrari succeeds Goodyear's Steve McClellan for a 2-year term.
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