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Tire Business Poll

Is your dealership doing anything to improve its automotive service operation in 2010?
Yes, our efforts include new products, services, procedures and training for sales and technicians.
Yes, we're making a few improvements.
We may do something but we’re not sure what yet.
No, we can't afford it in this economy.
No, we feel we’re already offering the best we can.
(Share your ideas with TB: send e-mail to smikolajczyk@crain.com)

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