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Columns by Dan Marinucci

    • Motorists bear responsibility for own decisions

      The consequences of a motorist's decisions always rest on that person and no one else. Service personnel should watch out for people who try to foist responsibility across the service desk onto them.

    • Accountability for gear makes dollars and sense

      Holding employees accountable for tools and equipment is vital for two reasons. First, contrary to some notions, it is a reasonable expectation at any automotive service facility. Second, it makes dollars and sense.

    • Extreme weather underscores need for proactive boss

      The severe storms striking parts of the nation should remind bosses to take sensible precautions ahead of potentially deadly weather. Simply put, hope for the best weather, but plan for the worst. Here are some suggestions.

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