Published on March 14, 2018 @ 6:00am EST

Why your Shop should be texting in 2018

The way that consumers communicate is different. No longer will phone and email be a sufficient way to maintain contact and interact with your customers. Today’s customer is much more comfortable communicating via text or other messaging apps. Tire and auto service professionals who aren’t catering to these differing communication preferences could be left behind.

In this webinar, we will discuss how using messaging to augment your service will significantly boost your customer service, while vastly increasing revenue. We’ll also give you tips and tricks for implementing a messaging strategy that works best for your business.

Key Objectives:

- Gain an understanding of today’s communication landscape

- How messaging can improve customer service while increasing revenue

- Tips & tricks for implementing an effective messaging strategy

Link: http://www.tirebusiness.com/article/20180314/NEWS/180309982&template=printart

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