FAIRLAWN, Ohio (Aug. 8, 2014) — Trelleborg Wheel Systems has launched its Interfit USA website, designed to enable consumers to buy forklift tires and provide guidance on their selection and fitment.
Trelleborg said the Interfit website is easy to use and does not require tire consumers to have any knowledge of tires. Customers just log onto the site and select the “find forklift tires” tool. They will be asked some basic information about their forklift and average hours of usage and then a list of available tires is provided.
After a tire is selected, the consumer is walked through scheduling and payments for the tire. The ordering process takes a matter of minutes to complete, according to Trelleborg.
“The Internet has changed the way we purchase goods,” said Jason Canning, program manager. “The array of products we are able to purchase online has exploded.
“We believe forklift tires should be no different. Through our 500-plus nationwide Interfit authorized service providers, we will be providing consumers with the ability to purchase our tires installed on their vehicles for the very first time.”
Do your technicians use iPads, tablets or other electronic devices to check in customers and write up service orders?
|Yes, we have for quite some time||
36% (45 votes)
|No, but we plan to begin using them soon||
27% (33 votes)
|No, we can’t afford or support it||
23% (29 votes)
|Never, I hate technology||
14% (17 votes)
|Total votes: 124|