POWAY, Calif. (July 18, 2014) — Mitchell Repair Information Co. L.L.C.’s Mitchell 1 brand has added a video to its website to provide a close-up look at how its SureTrack experience-based information database can help technicians repair cars faster.
The new video, titled “SureTrack: The Fastest Path to Fixed” features Ben Johnson, Mitchell 1’s director of product development, who shares some ways in which SureTrack’s Real Fixes from technicians and complete OEM repair information in its ProDemand system work together to help technicians work more efficiently.
“At Mitchell 1, we understand how diagnosing today’s complex vehicles can be a challenge,” Mr. Johnson said. “That’s why we developed SureTrack—our latest information source in the ProDemand product line that brings industry experience into the system.”
According to Mitchell 1, SureTrack combines diagnostic experience with repair timesavers and detailed parts replacement records, all in an interactive community of thousands of repair professionals and expert technicians. The firm’s exclusive 1Search function delivers the information to users in a single location, allowing them to find the information they need without searching multiple databases.
Do your technicians use iPads, tablets or other electronic devices to check in customers and write up service orders?
|Yes, we have for quite some time||
36% (45 votes)
|No, but we plan to begin using them soon||
27% (33 votes)
|No, we can’t afford or support it||
23% (29 votes)
|Never, I hate technology||
14% (17 votes)
|Total votes: 124|