WEST MIDDLESEX, Pa. (July 15, 2014) — Flynn’s Tire & Auto Service has opened its 19th retail location.
The store, in Niles, Ohio, has five service bays and shares a customer waiting area with the adjacent Advanced Auto Parts store within the same building. This new efficiency-type footprint is designed for convenient tire service as well as auto repair and maintenance services, according to the dealership.
“This is a new concept for Flynn’s. Speed and efficiency within a reduced footprint is our goal,” said Store Manager Ian Snyder. “We are already staffed with experienced technicians and our tire inventory is supplied several times a day by the nearby Flynn’s Wholesale location. The reduced overhead will give us an opportunity to maximize profits while still providing exceptional customer service.
“Since this building is located within the Eastwood Mall Complex, we will be taking advantage of the traffic within this major consumer corridor. Flynn’s Tire & Auto Service is already well known in the area though advertising in the market for our Austintown and Boardman, Ohio, locations. Those who know of us will welcome the convenience of this new location in Niles.”
“We’ve wanted to expand our store count in this market for some time now,” said President Joe Flynn III. “This ‘Mini-Flynn’s’ gives us the opportunity to increase our market share by using a smaller store model. I am confident that we can delivery the same excellent customer service with fast, professional work.
“The opening of this store coincides with the opening of the very first Flynn’s store 50 years ago that my grandfather, father and uncle opened in 1964. My grandfather and father would be proud to know how far Flynn’s has come since that first store—where there were no bays at all. They had to install tires outdoors in the driveway using the jack from the car they were putting the tires on. Then they took the new mounted tires to the neighboring gas station to be balanced on their machine.”
Flynn’s Tire, a regional tire retailer and wholesaler, operates four warehouses, 19 retail stores, five commercial tire service centers, a retread tire facility and a wheel reconditioning plant in western Pennsylvania and eastern Ohio.
Do your technicians use iPads, tablets or other electronic devices to check in customers and write up service orders?
|Yes, we have for quite some time||
36% (45 votes)
|No, but we plan to begin using them soon||
27% (33 votes)
|No, we can’t afford or support it||
23% (29 votes)
|Never, I hate technology||
14% (17 votes)
|Total votes: 124|