By Gabe Nelson, Crain News Service
WASHINGTON (July 11, 2014) — Volkswagen A.G. has ordered U.S. and Canadian dealers to not sell about 800 units of its new Golf and GTI hatchbacks because a mistake in assembly could cause steering problems.
The front stabilizer links in the affected vehicles were installed with too little torque, according to a stop-sale order that VW sent to its dealers.
The stabilizer links can come loose over time and make “considerable noise,” says the notice, which was obtained by Automotive News. If the links detach entirely, it becomes more difficult to turn the steering wheel—which could cause a crash.
According to the notice, the problem affects a total of 2,001 vehicles in the U.S. and 446 vehicles in Canada, including 705 units in U.S. dealer inventories and 108 vehicles in Canadian dealer inventories.
Mark Gillies, a VW spokesman, said in an email that some vehicles were unaffected by the flaw and can still be sold. VW has notified U.S. regulators of the defect, he added, which suggests the company will recall cars that have been sold.
“As far as we are aware, no customers have experienced the problem,” Mr. Gillies wrote.
News of the stop-sale order was reported earlier by automotive site Jalopnik.
The hiccup will slow early sales of the GTI, which went on sale in the U.S. in May, and the Golf, which goes on sale in August. The acclaimed compact cars have been on sale in Europe for more than a year. VW added Puebla, Mexico, to the list of assembly sites in early 2014 to better serve North American markets.
This report appeared on the website of Automotive News, a Detroit-based sister publication of Tire Business.
How stiff is the competition from car dealers selling tires in your area of operation?
|Not stiff at all, it's negligible||
21% (20 votes)
|Pretty intense but I'm holding my own and haven’t lost many sales||
26% (24 votes)
|It's moderately competitive but I’ll always beat their deals||
22% (21 votes)
|I've adjusted how I approach tire sales and it seems to be working to my benefit||
15% (14 votes)
|I'm ready to give up and look for another line of work||
16% (15 votes)
|Total votes: 94|