AKRON (July 3, 2014) — Goodyear is adding TOW365, a 24/7 roadside towing service to provide stranded motorists with towing, to its Goodyear Tire & Service Network.
Using the service requires no sign-up or membership fee, Goodyear said, and towing rates are the same regardless of the day or time a motorist calls—even on holidays.
“For more than 100 years, Goodyear has been committed to keeping America moving,” said Marissa Zilch, Tire & Service Network marketing planner. “Our new TOW365 service will make it even easier for drivers to get back on the road quickly, with quality service from a name they can trust.”
To use TOW365, stranded motorists can call 1-877-GYR4TOW or arrange a pickup via the TOW365 app, which Akron-based Goodyear said is available for download at the Apple App Store or Google Play. In addition to instantly connecting drivers with towing assistance, the app can provide information on a vehicle’s current location.
Once the vehicle has been towed, the tow fee is paid directly to the Tire & Service Network dealer, so there is no need to arrange payment with a tow truck driver, according to Goodyear.
The program covers all cars, light trucks and SUVs at $39.99 for tows up to 10 miles. Tows beyond that distance cost $59.99, with an additional cost of $3.75 per mile for tows of more than 20 miles, the tire maker said.
More information on the TOW365 service is available on Goodyear’s website.
Do your technicians use iPads, tablets or other electronic devices to check in customers and write up service orders?
|Yes, we have for quite some time||
36% (45 votes)
|No, but we plan to begin using them soon||
27% (33 votes)
|No, we can’t afford or support it||
23% (29 votes)
|Never, I hate technology||
14% (17 votes)
|Total votes: 124|