WASHINGTON (May 15, 2014) — ABC News' reporting this week on the alleged dangers of tire aging and the shortcomings of the tire recall process coincided with the launch of the National Highway Traffic Safety Administration's (NHTSA) “TireWise” consumer information campaign and website.
Meanwhile, both the Tire Industry Association (TIA) and Safety Research & Strategies Inc. (SRS) expressed dissatisfaction with the TireWise website that went online May 13, but for very different reasons.
TIA said the website creates the erroneous impression that tires are inherently dangerous, while SRS said NHTSA didn't go far enough to make the website truly useful to motorists. The Rubber Manufacturers Association (RMA), however, called TireWise “a very strong attempt for NHTSA to provide useful information about tire care and maintenance.”
The 3-minute, 45-second ABC report on tire aging premiered on the May 14 broadcast of “Good Morning America.” A longer, 9-minute-plus report focusing on a National Transportation Safety Board investigation aired on the network’s “World News Tonight” later that day.
In the story, reporter Brian Ross told of fatal accidents allegedly caused by the failure of eight- and 10-year-old tires that previously had been recalled. He also reported finding an eight-and-a-half-year-old tire at a dealership in New York state, a nine-year-old tire at a Rhode Island dealership, and tires 11 and 15 years old at dealerships in the San Francisco area.
Mr. Ross noted that the Detroit Three auto makers — General Motors Co., Chrysler Group L.L.C. and Ford Motor Co. — recommend removing tires at six years of age, and Michelin North America Inc. at 10 years. He also faulted the age information encoded in tire identification numbers as being difficult for consumers to interpret.
SRS President Sean Kane, a longtime advocate of tire aging regulations, was quoted in the story, as was Dan Zielinski, senior vice president of public affairs for the RMA. Mr. Zielinski said there are no data to support an “expiration date” for tires, and that allegations that the tire industry is trying to hide tire age information is false.
The RMA, TIA and other tire industry groups have opposed tire-aging legislation in Maryland and other states as both misinformed and unduly burdensome.
“We will always stand in opposition to onerous legislation, and we are proud of that,” Mr. Zielinski told Tire Business after the broadcast. “Our job is to represent our members, and on this issue we have been successful.”
Regarding the broadcast, Mr. Zielinski said other news programs — including “20/20,” “CBS Morning News” and “Today” — have run stories previously about tire aging.
“Those stories are shown typically during Sweeps Week,” he said. “You think they would allow a better balance between the two sides in their stories.”
Meanwhile, NHTSA has conducted five phases of tire-aging testing for light vehicle tires since 2002. Abigail Morgan, a NHTSA safety standards engineer, said in a speech last month at the Clemson University Tire Industry Conference that the agency will submit a report on its tire-aging tests to its docket this spring.
NHTSA also will decide this spring whether to begin rulemaking on tire aging, Ms. Morgan said.
In launching the website and the TireWise program, NHTSA said they were designed to provide consumers and retailers with essential information about tire buying and maintenance.
By disseminating this information, the agency said it hopes to reduce the approximately 11,000 tire-related crashes and nearly 200 tire-related fatalities in the U.S. annually.
The website contains separate pages on tire buying, tire pressure, treadwear, tire aging, high temperatures and tire replacement.
In its tire-aging page, TireWise says that owners of recreational vehicles, 15-passenger vans, collector cars and vehicles with low mileage are particularly at risk for tire failure due to age.
The page advises monthly tire pressure checks, frequent maintenance inspections, rotation and alignment as the best ways to minimize the effects of tire age. It also recommends checking tire identification numbers (TINs) when purchasing tires for age information.
Besides consumer information, the retailer section of the TireWise site provides a “Life as a Tire” video to play for consumers shopping for tires, as well as a “Congratulations on a New Tire Purchase” form that retailers can fill out with customers.
It also provides a Tire Buyer FAQ to give retailers quick answers for consumer questions about tires, including information on tire ratings and age.
NHTSA will make all the TireWise content available to tire retailers and manufacturers across the U.S., the agency said. It will also update its SaferCar mobile app for Apple and Droid products so that users can sign up for tire recall alerts and submit tire-related complaints via their mobile devices, it said.
TIA Executive Vice President Roy Littlefield said the association was encouraged by the launch of TireWise, but also disappointed that most of the information on the website was not shared with the tire industry during the development stage.
“TIA remains concerned about the data regarding tire-related crashes and the resulting fatalities,” Mr. Littlefield told Tire Business.
“Without further explanation, it suggests that tires are inherently dangerous, even though the agency’s own crash data indicated that insufficient tread depth, improper inflation pressure and previous damage were the leading causes of tire-related factors in the pre-crash phase.”
The association will reach out again to NHTSA with suggestions on how the TireWise program can be improved, according to Mr. Littlefield.
“There is a significant amount of valuable information for consumers on the website, so we do not want to discourage our members from taking advantage of the retailer tools or promoting the program to motorists,” he said. “But we believe it is our duty to identify the inconsistencies, with hopes that NHTSA will listen to our concerns.”
SRS President Kane said the TireWise program fails to adequately address tire aging and tire recalls, which SRS considers the two biggest problems surrounding tire safety. The fault lies with TINs, which are hard for consumers and even tire technicians to decipher, he said.
“We’ve been talking about tire aging since 2003,” Kane said. “In 2014, it’s pretty shocking for consumers to go inside a tire shop and there’s no mechanism for a tire technician to tell you how old a tire is.”
The TireWise introduction gave NHTSA an opportunity to do three things it should have done but didn’t, according to Mr. Kane. These things were a non-coded manufacture date on tires, a TIN lookup website and a mechanism — in RFID or other commonly used technology — which a scanner could read to reveal a tire’s manufacture date.
“Until the industry gets its act together, we will continue to see unnecessary deaths and injuries,” he said. “I’ll be the first to say that tires are a fantastic product — one of the best-engineered parts of any car. Why they can’t share information through a simple mechanism is beyond me.”
NHTSA allowed the industry to comment on the initial drafts of TireWise, and the RMA took that opportunity, according to Mr. Zielinski.
“Some of our suggestions were listened to very carefully, judging from the final product,” he said. “NHTSA has indicated it will always entertain constructive input into the program.”
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Do your technicians use iPads, tablets or other electronic devices to check in customers and write up service orders?
|Yes, we have for quite some time||
36% (45 votes)
|No, but we plan to begin using them soon||
27% (33 votes)
|No, we can’t afford or support it||
23% (29 votes)
|Never, I hate technology||
14% (17 votes)
|Total votes: 124|