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Conti upgrading 360⁰ Fleet, TrukFix services

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LOUISVILLE, Ky. (March 26, 2014) — Continental Tire the Americas L.L.C. is revamping its Conti360⁰ Fleet Services Web portal to provide its commercial tire customers with “one-touch access” to all of their contracted services, such as emergency road services, tire performance monitoring and fleet tire education.

The tire maker also disclosed it’s expanding the scope of its TrukFix and ContiFleet emergency road service programs to include a number of light mechanical services and towing services.

Conti is previewing the changes this week at the Mid-America Trucking Show in Louisville.

(Continental Tire the Americas L.L.C. photo)
Alex Chmiel

“Today’s fleets are busier than ever,” said Alex Chmiel, director of marketing for truck tires – the Americas.

“While Continental has been offering national account pricing, emergency road services, truck tire performance monitoring and fleet tire education for some time, we’re now giving our customers a time-saving way to access all their Continental benefits at once and provide more transparency from our services.”

The company hopes to roll out the Conti360⁰ Fleet upgrades this summer.

With a single login, Conti truck tire national account customers will be able to view on the Web portal:

• Invoices, credits and sales history of Continental truck tire purchases;

• Online truck tire training modules and interactive learning courses from the Engage360 Training program for fleets;

• TrukFix emergency road service reporting, showing services by date and an analysis of wheel positions and average downtime; and

• Truck tire performance reports from Conti’s ContiTrac2 fleet-monitoring tool, which provides snapshots of a fleet’s tire usage, mileage performance, air pressure analysis, scrap pile analysis, warnings reporting and loss estimates due to improper maintenance conditions.

Keep checking back to for coverage from the Mid-America Trucking Show in Louisville.

Additional functions of the portal being considered, according to Conti, are online ordering of truck tires and ContiPressureCheck tire pressure monitoring systems; an online warranty reporting tool; and a management system for ContiTread retreads.

Conti anticipates these improvements will increase fleets’ confidence in Continental’s ability to act as their partner and help them analyze their tire and service needs with complete transparency, Mr. Chmiel said.

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TB Reader Poll

Previous | Published January 28, 2016

Titan International and the United Steelworkers union have petitioned the U.S. International Trade Commission and U.S. Department of Commerce seeking relief from OTR tire imports from China, India and Sri Lanka. What’s your opinion?

I wholeheartedly support their action – something needs to be done.
(36 votes)
I think it’s a bad idea that could inevitably tie the hands of domestic tire makers.
(10 votes)
I oppose any duties against tire importers—they only raise costs for distributors and make it harder to obtain inventory.
(19 votes)
I’m kind of on the fence and not sure what’s right, but need more information before deciding.
(11 votes)
I don’t really care whether or not relief is granted.
(2 votes)
Total votes: 78